This property counts on the many draws of Roppongi Hills to keep its rooms filled. Whereas its sibling Park Hyatt attracts the well-heeled desirous of keeping a low profile, the Grand Hyatt sports a much livelier atmosphere appealing to those who like to surround themselves with shopping, restaurants and nightlife. Opened in 2003, the hotel is also more technologically advanced than older properties, giving it a huge edge over those that haven't kept up with the times.
The small reception, which seems like just a formality with its bare marble floor and limited seating, is thankfully just the start of a wide range of facilities. There are 10 restaurants and bars, mostly on the sixth floor, offering a wide range of dining experiences, including contemporary Italian (with outdoor seating), French, Japanese and Chinese, all dedicated to serving authentic cuisine. The
property's most popular restaurant is The Oak Door, a steak house featuring meats and vegetables grilled in oak-burning ovens and popular for power lunches. The restaurants and bars are complemented by 24-hour room service.
For the health-conscious, there's a red granite 20-m pool, whirlpool, fitness room, sauna and eight private spa treatment rooms, including one designed especially for couples. Thirteen function rooms, including a ballroom that accommodates 1,000 for cocktails, offer advanced technology that makes this one of the city's most sophisticated conference hotels. Other hotel facilities include a business center, but the clincher is the 24-hour in-house technology concierge, ready to come to any guest's aid and correct computer problems.
Outside hotel doors lie Roppongi Hills' 200-some shops and restaurants, Tokyo's most sophisticated cinema complex (open late into the night, a rarity in Japan), a garden, and a museum of contemporary art complete with an observation floor with outstanding views of the city.
Because of the big crowds Roppongi Hills attracts, foot traffic through the hotel is discouraged through the use of programmed keycards that give guests elevator access to room floors and hotel facilities. Contemporary rooms, measuring 42 sq m or more, feature innovative configurations and are bathed in soothing earth tones and natural wood. They feature Italian furniture, large mahogany desks, Japan's fastest Internet connection, button-controlled drapes that block out light, duvet-covered beds with focused reading lights, a 30-inch flat-screen TV offering movies on demand, CD/DVD player (free 
DVD rentals available), and a safe large enough for a laptop, complete with electric hookup for recharging. Baths, which take up a quarter of room space, have separate, deep soaking tubs (which fill in three minutes) and shower areas, scales, bidet toilets, and 13-inch flat-screen TVs that swivel from sink to tub. Two rooms are equipped for the handicapped, and three-fourths of the rooms are smoke-free.
None of the views are on a par with the Park Hyatt, but with its many conveniences for business travelers, this hotel sets a new standard. Those who can afford higher prices, however, will opt for the nearby Ritz-Carlton in Roppongi's Midtown, which offers larger rooms, better views and the usual Ritz-Carlton grandeur.
