
This breathtakingly stylish hotel designed by American Peter Remedios boasts some of the largest guest rooms in the city, yet its intimate size allows for excellent customer-service standards and an instant response to any request. Situated near its sister property, this sleek lodging is striving to show modern boldness to set it apart from the city's other Mandarin property. Its gleaming facade is a taste of the understated refinement inside.
The black-and-white marble entrance gives way to an intimate lobby judiciously enhanced by fresh flowers, richly hued fabrics, wooden cabinetry, comfortable seating areas and friendly smiles. The reception staff exhibits excellent customer service, assuring guests that every whim will be addressed immediately. The concierge staff is stellar—there is no better team in this city—and guests take full advantage by emailing requests by Blackberry throughout the day and night with prompt replies.
A lounge called the MO Bar lures business types and shoppers with an extensive bottle display and modern design touches, and servers discreetly offer drinks, full meals (including one of Hong Kong's best burgers) or light snacks. Dining venues are equally low-key, mostly because of the size of the property. The Amber dining room is a masterpiece of design, the result of two artists demonstrating competing talents to create an exotic atmosphere
of clever lighting, reassuring brown colors and a ceiling sculpture of amber tubes that engulfs the entire room in its intricate patterns. On the menu inspired by the hotel's Dutch chef are European specialties enriched with Asian options such as Anjou pigeon or yellowfin tuna with shiitake mushrooms. The MO is the area's late-night bar of choice—its enormous illuminated red circle on the wall creates a seductive mood that infuses the food, atmosphere and the patrons themselves.
The reputed dual-level Oriental Spa is expensive but priced appropriately, with a menu of treatments that puts other local spas to shame. Holistic beauty treatments and aromatherapy massages are offered in private, low-lit spa suites designed to enhance the senses and relax the mind. A mosaic steam room, relaxation room, Turkish bath with powerful directional jets, sauna, ice fountain, rain-forest showers and mud baths complete the experience. Guests can enjoy the psychedelic offering in the spa's unique shower, with aromatherapy and changing lights lending a touch of flair. Even the heated, mosaic-tiled lounge chairs are part of the experience. A fitness center is impressively equipped with the latest machines and flat-screen TVs showing business and sports channels. A yoga and Pilates studio offers the best organized classes in Hong Kong (particularly popular are the morning Ashtanga classes with top local yogi Kimberly Roberts), and a lap pool was in the works at inspection.
Businesspeople are cared for by the discreet staff tending to the spacious meeting facilities and by a technology butler who debunks computer conundrums quickly. Two seventh-floor rooms accommodate up to 100 guests comfortably, and flashy mobile phones are available to guests at no charge.
Guest rooms are indulgent, catering to even the most jaded traveler. Done by California-based designer Peter Remedios, with a sleek minimalism that releases a calming effect, each room exhibits fine hard-wood appointments (including classy African wood floors) and soothing white fabrics and walls. Platform beds display fine 400-thread-count linens, thick duvets and pillows that envelop weary road warriors. Tech-savvy guests revel in the gadgets here, such as CD and DVD players, stereo systems, wireless high-speed Internet access and iPod docks. Multiple flat-screen TVs are on hand, and dual-line, touch-screen digital phones provide voice mail and data ports. Minibars are well stocked with overpriced necessities, and laptop-sized safes are in every room. Gorgeous round marble baths are contemporary showcases and offer mirrored surfaces, large vanities, generously sized top-of-the-line toiletries, fresh flowers, bottled water, draping towels and soft robes.
Rooms come in several categories such as L450, L600 and L900 that sound like sports car models and are as sleek as any roadster. These are
business-focused laboratories of design that ensure comfort (and high prices). L450 unites are smaller, perfect for individuals or couples. L450 Superior rooms are minimalist with clean lines, sharp edges and brilliant colors serving as staccatos amid the crisp black-and-white color scheme. L450 Deluxe rooms have more traditional furnishings and are equally comfortable. L600 and L900 accommodations are suites offering additional space and extra amenities. The Spa Suite is the most exotic, with a circular bath that has panoramic glass walls, an enormous soaking tub, a drenching shower and a flat-screen TV. Baths in the L600 units have glass walls, round tubs and yoga mats. Vanity space is no issue, with plenty of extra organic imported toiletries to go around.
Room service is round-the-clock. Pets are accommodated, with special treats offered for their entertainment. Not easily outdone, this property is a lavish treat for those who can afford it. Service standards, decor and appeal are the hallmarks, and only a few Hong Kong island alternatives such as its sister property, the Four Seasons and Grand Hyatt can match the intensity and superior experience delivered here. Those seeking style-savvy modernity at a lower price point should consider Le Meridien Cyberport and JIA Hong Kong.