Located 3 km by road above the medina and 6 km from the new city, with beautiful views overlooking the romantic old city and the striking Merinides tombs, this hotel is like a fine wine—it continues to improve with age. Resurrected following a 1990 fire, this hotel is now under skillful management keen on providing top-notch service to a doting clientele.
The well-maintained public rooms benefit from great medina views, plenty of natural light, fresh flowers and pretty wooden Moroccan-style grillwork, which separates the sleek marble lobby and its stained-glass ceiling from the lounge. At inspection, staff members were proud to show off the latest cosmetic
touchups and adjustments to the reception area.
The panoramic glass elevator to the lovely Moroccan restaurant is a prime attraction here. Said restaurant has a beautiful polychrome cupola that opens to the heavens on warm nights, and an orchestra adds to the romance. The tapas bistro and a fine international room supplement terrace dining beside the pool.
The plunge itself garners praises for being the most scenic in Fez, and in Morocco. Three recently renovated meeting rooms attract modestly numbered groups. A disco operates 
during the evening hours, but is not as hopping as many might expect.
Wide carpeted hallways lead to the average-size guest rooms featuring hues borrowed from the medina's herb and spice souk: saffron, paprika and ground cumin. Bright carpeting complements the tribal fabric patterns, and handsome Andalusian accents boost the strong Moroccan style. Furnishings are painted in rich pomegranate tones, making these new digs look more up-to-date and stylish than those at the Jnan Palace. Amenities include thermostats, TVs with CNN, wireless high-speed Internet (for a fee), minibars, bedside controls, safes, and mattresses in twin and queen sizes. The baths have broad mirrors, flattering halogen lighting, hair dryers and good towels.
Small pets are allowed only in guest rooms, not public areas. Room service makes deliveries at all hours. Rooms facing the medina are identical to those in back but are far superior for their spectacular views. Room 230 is an especially fine choice, offering views from its private furnished balcony. The veteran staff is English-speaking, but suffers from a dearth of friendliness, making the medina-central properties the prime charmers of the city.
