Company Overview for Shangri-La Hotels & Resorts
Shangri-La Hotels & Resorts is an Asia-based luxury hotel group that caters to business and leisure travelers alike. It began in 1971 with a single location in Singapore and now offers 52 deluxe hotels and resorts in major cities in Asia and the Middle East, with new locations being developed in Europe and North America. Shangri-La divides its catalog of properties into three categories:
Shangri-La City Hotels, Shangri-La Resorts and
Traders Hotels.
Shangri-La City Hotels offers luxurious locations with premier city addresses in Asia and the Middle East and caters to business and leisure travelers. Guest room amenities typically include high-speed Internet access, satellite/cable TV, tea/coffeemakers, minibar, full-size executive desk, international direct-dial telephone, voice mail, electronic safe, bedside lighting and curtain controls, Shangri-La toiletries, hair dryer and feather duvet and pillows.
Shangri-La Resorts offer the same service and amenities of City Hotels but are located in exotic locations. Resorts also feature a range of vibrant cultural experiences, recreational activities and dining options.
Traders Hotels cater to business and leisure travelers who desire high-quality accommodations with value for money. Hotels are located in major business centers. Guest rooms typically include high-speed Internet access, satellite/cable TV, tea/coffeemakers, work desk, international direct-dial telephone, voice mail, electronic safe, premium toiletries and hair dryer.
All Shangri-La Hotels & Resorts offer a variety of on-site dining options that range from lounges and bars to world-class restaurants in various international styles. Some hotels and resorts even feature pool-side bars.
Membership in Shangri-La’s Horizon Club allows guests special benefits such as late checkout times, buffet breakfast, evening cocktails and hors d’oeuvres, suit pressing upon arrival, daily international newspaper and concierge service. Horizon Club availability varies by location.
CHI is a world-class spa found at certain Shangri-La locations. The spa follows a holistic approach based on healing philosophies from China and the Himalayas. CHI features private spa suites that include a changing area, spa shower, bath and steam, and a lounge area.