On the fringe of the financial corridor, this property is half a block from the World Trade Center, and four easy blocks from the dizzying array of bars and restaurants in the lively Gaslamp Quarter. This offers a better location than the Embassy Suites, but the latter's accommodations are superior. Both suffer from sophomoric service.
Basking in the glow of Symphony Hall, to which it is connected and from which it derives its musically themed decor, this 27-story hotel does a good job orchestrating its own operation: Valets posted on the street are quick to the wheel, and the bell staff escorts arrivals into the small foyer, where a swift elevator rises to the 12th-floor lobby.
Behind the small reception desk is a capacious barrel-vaulted court with a conservatory restaurant serving all meals, a garden lounge and island bar shaped like a racetrack.
Carved furniture, iron tables and eclectic objets d'art create a rarefied aura reinforced by the art gallery at the far end. Chandeliers and illuminated trees compensate somewhat for the lack of windows, and a pianist fills the space with music when conventions are in-house.
The 12th floor also has an enclosed area with a mirrored exercise room, indoor pool, whirlpool and saunas, all complimentary to guests. For a small fee, guests can visit a more extensive health club nearby. Valet and self-parking exact fees, but airport transfers are free.
Security remains vigilant, and guests have private elevators to their suites, which boast slightly inconsistent maintenance. In many of the rooms guests find aging carpeting and worn upholstery. On a bright note the hotel adds perks not available at the competition: cordless phones, Sheraton Sweet Sleeper bed treatments, and 
27-inch TVs.
French doors separate bedrooms from living rooms, and traditional furniture, botanical art and rich colors set a conservative but contemporary tone. Amenities include large desks, two phones, wet bars, minibars, coffeemakers, irons and ironing boards, desks and hair dryers.
Bedrooms have either one king or two double beds, and sofa beds in the living rooms increase the room capacity for families. Marble combination baths continue the deluxe sheen with their tubs and stall showers.
Club-level rooms on the top floor offer the usual perks—robes, turndown service, free Continental breakfasts—as well as microwave ovens and great views. But many business travelers prefer the less expensive Smart suites on the 26th floor, as these come with 
many of the same perks as the Club rooms, along with printer-fax machines and all the coffee they can drink.
As all other suites are sold run-of-the-house, request those facing north from higher floors for unobstructed views (mostly of Balboa Park). Suites facing south stare at an office tower.
Limited room service is available until 11 pm. Pets are permitted.
Except for the maintenance issues, this hotel is superior to the Embassy Suites, and the multilingual staff does a good job with its wide-ranging clientele.
